Home Business NHIF to Pay Ambulance Services for its Members

NHIF to Pay Ambulance Services for its Members


NHIF to Pay Ambulance Services for it’s Members

NHIF will now provide emergency road ambulance services to all its members in collaboration with the Kenya Red Cross Society (Eplus Limited).

How to Access the service

NHIF members can access this service by dialing the Eplus Emergency Operation Centre through the following numbers 1199 (toll-free) or 0700 395395. The service is available 24/7.

The caller will have to state the principal member’s full names, NHIF number, location/facility, nature of the emergency, telephone number and where to be transferred to. The nearest available ambulance will then be dispatched to the location immediately after verifying the membership validity.


The benefits of the service include;

  • Emergency care on site and provision of high-quality pre-hospital care on transit in specially designed ambulances.
  • Transportation and transfer of a sick member or dependant to the nearest NHIF accredited facility.


The beneficiaries of the contract include all the NHIF principal members and the dependents under the national scheme.

Here is the official document;



Please enter your comment!
Please enter your name here